Kindly take note of the Key Deposit of R200.00 per unit that must please be paid on check-in at the resort.
Please note that Rico Check-out Time is strickly at 10H00 AM and Check-in Time is from 14H00.
Payment policy:
Low Season:
To secure your reservation deposit payment of 50% is payable within 7 days of making a provisional booking, NOTE: THE SYSTEM WILL AUTOMATICUALLY REMOVE YOUR BOOKING AFTER 7 DAYS IF DEPOSIT IS NOT RECEIVED.
The balance is payable strictly 14 working days prior to arrival
Please note that the balance is payable 30 days prior to arrival on group bookings.
Please use your invoice number as Payment Reference.
Please email proof of payment - info@cocorico.co.za
FOREX (SWIFT PAYMENTS):
Strictly all bank fees and commissions are payable by the guest.
Please note that the balance is payable 30 days prior to arrival.
Mid-Peak Season:
To secure your reservation deposit payment of 50% is payable within 2 days of making a provisional booking, NOTE: THE SYSTEM WILL AUTOMATICUALLY REMOVE YOUR BOOKING AFTER 2 DAYS IF DEPOSIT IS NOT RECEIVED.
The balance is payable strictly 14 working days prior to arrival
Please note that the balance is payable 30 days prior to arrival on group bookings.
Please use your invoice number as Payment Reference.
Please email proof of payment - info@cocorico.co.za
FOREX (SWIFT PAYMENTS):
Strictly all bank fees and commissions are payable by the guest.
Please note that the balance is payable 30 days prior to arrival.
CANCELLATION POLICY:
In the event of notification of cancellation, the following cancellation fee shall apply ON THE FULL BOOKING:
IF BOOKING IS CANCELLED, 15% HANDLING FEES WILL BE APPLICABLE.
IF BOOKING IS CANCELLED 2 WEEKS PRIOR TO OCCUPATION, 50% IS PAYABLE.
IF BOOKING IS CANCELLED 1 WEEK PRIOR TO OCCUPATION, 100% IS PAYABLE.
GROUP BOOKINGS 5 OR MORE UNITS 50% IS NON-REFUNDABLE IF CANCELLED 3 WEEKS PRIOR TO OCCUPATION.
GROUP BOOKINGS 5 OR MORE UNITS 100% IS NON-REFUNDABLE IF CANCELLED 2 WEEKS OR LESS PRIOR TO OCCUPATION.